The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Key Performance Indicators Excellent multi tasking skills Excellent customer service skills Strong verbal and written communication skills Essential Functions Key Duties/Responsi

The Provider Outreach and Education (POE) Representative is responsible for providing education to providers/suppliers that focuses on reducing the Comprehensive Error Rate Testing (CERT) and reducing claim submission errors based on data analysis. This position produces educational material and web content on topics including enrollment, billing, coding, and new initiati

The Customer Service Representative responds to calls or written correspondence and serves as a direct point of contact for customers, assisting with information in response to various inquiries. Key Performance Indicators Excellent multi tasking skills Excellent customer service skills Strong verbal and written communication skills Essential Functions Key Duties/Responsi